Sorry! Sorry! Important phone numbers: Please note that all times given are in Central European Time. For more info about exchanges and refunds for different ticket types, please If you’re a customer wanting to get in touch with our customer support team, please If you are a journalist or a blogger wanting to contact a member of our communications team, please If you are interested in a career at Trainline, please If you are a business or a travel management company looking for a business travel solution, please If you are interested in joining our partnership network, please We help customers across Europe make more than 172,000 smarter journeys every day.Get your summer back on track with our Travel CheckerCopyright © 2020 Trainline plc or its affiliated companies. The rail operator may cancel your tickets. Provided your ticket is refundable, we'll start processing your request. I have not chosen to cancel my journey; it is the operator that has cancelled the trains (both ways). We have tried to make our Help Section as educational as possible.

You can either call them or go directly to the train station to speak to someone at the ticket counter.

SNCF/Lyria/Renfe-SNCF.

Do you have a smartphone app? SNCF/Lyria/Renfe-SNCF.

Please include a daytime phone number. Alternatively, please follow our guide to exchanging your ticket. This is unfortunately not true at all.

Business account - UK trains. No matches were found. Important phone numbers: Please note that all times given are in Central European Time. ... 90 York Way, London N1 9GU.
Can I take a different train than the one I booked? You can call Trainline Europe at +44 333 202 2222 phone number, write an email, fill out a contact form on their website www.trainline.eu, or write a letter to Trainline PLC, 3rd floor, 120 Holborn, London, England, EC1N 2TD, United Kingdom. Enter your details below to request a refund in exceptional cases (e.g. We have been advised that certain rail operators have refused to cancel or exchange tickets because they have been booked through us.

Fahrkarten von Deutsche Bahn (DB), Flixbus, SNCF, Trenitalia, Thalys und mehr auf Trainline, dem weltweit führenden unabhängigen Portal für Bahntickets.

You can cancel your ticket in an emergency situation calling the rail operator directly.

Please follow these refund instructions: Step 1: Open the app and click "My Tickets".

Exceptional refund form. Different sites and apps for Trainline; Do you have a phone hotline in case of emergency? How do I cancel and refund my ticket? 1 If you have a booking but do not have a Trainline Europe account, visit the confirmation page of your booking (via the link provided in your confirmation email). We’re working tirelessly to help you manage your bookings in the ongoing coronavirus (COVID-19) situation.Our Customer Support team will offer you this same guidance on the phone.

It is Yes. We have been advised that certain rail operators have refused to cancel or exchange tickets because they have been booked through us. You can call us on 0870 3333 555 and select Option 1 then option 2. Complete Savings did cancel my “membership” and I even managed to get it to refund me.

Contact Trainline Europe customer service. Rest assured the we’re working tirelessly to help you as best we can.

They are not able to issue refunds directly (you need to contact us to arrange the refund) but they are able to make the cancellation.
Try again or have a look at our categories below.

There is a standard £10 charge per person, per single ticket for each change to a journey.

Trainline | Ticket refunds and changes Due to technical issues our help pages are not currently working. Sorry! If the prices are the same, why should I use Trainline?

If you have any technical or payment issues, then we will be very happy to help! The Train Line was established in 1999 and has since sold affordable train tickets to more than 10 million travelers.



Please refund your original tickets first and then buy new tickets.